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Safety Supervisor of Risk Management
Care.com is seeking a Supervisor of Risk Management for our Safety Team; a dedicated operations professional committed to providing high quality service and support to the Care.com community. The Supervisor of Risk Management will be responsible for the daily management and leadership of a growing team of remote Safety Representatives. The Supervisor of Risk Management will continually develop, train, and coach staff on key performance measures to ensure cost efficiencies and ensure our high-quality standards are met.
This leader will also analyze individual and team performance on a regular basis and provide candid and timely developmental feedback and monitor training plans. This position reports to the Operations Manager and will work closely with all Member Care and Operations team members and other departments as necessary to educate and communicate Safety concerns and successes. The Safety Supervisor will also be responsible for researching best practices and working with the product team to develop new tools to help keep the Care.com community safe.
• Drives the vetting process for the safety and fraud prevention... View Full Description
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